IT Manager Enterprise Systems

September 14, 2023

IT Manager – Enterprise Systems

Filed under: — jec_hc @ 5:50 am

Department

Information Technology 

Responsibilities:

  • Manage and maintain the company’s D365 ERP system; 
  • Develop and implement system policies, procedures, and standards for the enterprise systems; 
  • Ensure the smooth operation of the enterprise systems and provide technical support to end-users; 
  • Analyze the business requirements and recommend system enhancements to improve the performance and functionality of the enterprise systems;
  • Work with cross-functional teams to identify and resolve system issues and implement system integrations; 
  • Develop and maintain system documentation, user manuals, and training materials; 
  • Manage vendor relationships and oversee software upgrades and maintenance; 
  • Monitor system performance and ensure compliance with security and data privacy regulations;
  • Develop and maintain disaster recovery and business continuity plans for the enterprise systems;
  • Implement new CRM and other systems;
  • Lead a small team of IT business analysts.

Requirements: 

  • Bachelor’s degree in Computer Science, Information Systems, or a related field;
  • 5+ years of experience in managing enterprise systems, preferably D365 ERP system; 
  • Experience in project management, system analysis, and business process improvement; 
  • Excellent communication skills and ability to work collaboratively with cross-functional teams; 
  • Strong analytical and problem-solving skills; 
  • Experience in managing vendor relationships and negotiating software contracts; 
  • Knowledge of the engineering industry or with finance background is a plus.